MyDataHelps alternatives for research teams that want their own branded app

MyDataHelps is a strong platform for US research that needs EHR and device data at scale. If your participants should open an app carrying your organisation's name, and you want a delivery team configuring the study alongside you, WeGuide is built for that. It connects to REDCap and your existing systems, so you don't have to rebuild what already works.

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No pressure, no hard sell. A 30 minute walkthrough with a research colleague who's built platforms like yours.

Where WeGuide differs

Your brand on the participant's phone
A delivery team, not just a designer account
Engagement and televisits built in

Used by leading research and medical institutes.

Why research teams look for a MyDataHelps alternative

The short version

MyDataHelps, built by CareEvolution, does something genuinely useful: it lets research teams design a remote study themselves, then collect surveys, consent, wearable data and participant shared health records through one participant app. For US academic and federally funded research, it is one of the most capable tools available.

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Why teams look elsewhere

The questions usually start when a study needs to feel like it belongs to the organisation running it. By default, participants join through the shared MyDataHelps app, and CareEvolution's own documentation notes that participants can enrol in multiple projects using that single app. Large programmes such as All of Us run a whitelabel version, but for most teams the participant sees the MyDataHelps name on their phone, not the hospital, institute or sponsor they actually trust.

The second question is about delivery. MyDataHelps Designer is a self service, code optional environment, with SDKs and APIs for teams that want to build custom views. That suits teams with in house digital capacity. Teams without it often want a partner who configures the study with them, owns the launch, and stays on as a named contact. A third group needs televisits, gamified engagement or a compliance story mapped to Australian and European requirements as well as US ones.

None of this makes MyDataHelps a weak product. It reflects who it was built for: research teams, often in the US and often federally funded, who want to design studies themselves and link participant devices to health records. WeGuide is built for the teams that want something different from the same category. If MyDataHelps already fits your study, that's a good outcome, and we'll say so. If it doesn't, the shortlist below covers the platforms research teams most often compare.

Key differences between WeGuide and MyDataHelps

For teams that want a branded participant experience and a partner to build it with, here's what changes when you move to WeGuide.

Your brand on the participant's phone

WeGuide ships whitelabel native iOS and Android apps under your organisation's name and identity. Participants download your study app, not a shared research app that lists other projects. For longitudinal cohorts, registries and sponsor branded programmes, the name on the icon is part of why people stay. MyDataHelps runs a whitelabel version for the All of Us Research Program. With WeGuide, any study can ship under your own App Store account and name.

A delivery team, not just a designer account

MyDataHelps Designer puts the build in your hands, which works well for teams with digital staff. WeGuide pairs a no code Program Builder with a delivery team that configures the study alongside yours, typically over two to four weeks, then stays on as your named contact for the life of the study. You keep control without carrying the whole build.

Engagement and televisits built in

Push notifications, in app messaging, scheduling, patient education content and gamification all come with WeGuide, alongside built in televisits for hybrid and remote designs. MyDataHelps has strong notification tools, including nudges triggered by wearable data. WeGuide adds the education, gamification and virtual visit layer that keeps participants connected between data points.

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Full comparison: WeGuide vs MyDataHelps

REDCap

Feature

Request a Demo

Primary use case

Whitelabel participant platform for trials, registries, cohorts and digital health programmes

Digital clinical trial and research platform for remote and hybrid studies

Participant app

Whitelabel native iOS and Android apps, shipped under your own App Store account and name or in the existing WeGuide app

Shared MyDataHelps app on iOS, Android and web. The All of Us Research Program runs a whitelabel version of it

Getting started

Discovery call, then configuration alongside your team

Free MyDataHelps Designer account to build and explore a study

Study build

No code Program Builder and Medical Form Builder with conditional logic

No code Designer and View Builder, plus SDKs and APIs for custom views

Implementation support

Configured alongside your team, typically two to four weeks, with a named delivery contact

Self service build in MyDataHelps Designer, backed by user guides, a developer center and a support portal

eScreening and eConsent

eScreening and eConsent with version control, re-consent workflows and audit trail

eConsent with eSignatures, consent PDFs sent automatically

eCOA and ePRO

A library of validated instruments

eCOA, ePRO, ClinRO and PerfO with a library of validated instruments

Wearable and device data

Native Garmin, Apple Health, Health Connect and Fitbit Air, plus raw accelerometer and gyroscope data at 25 Hz through the Garmin Health SDK on supported Garmin models

Apple Health, Health Connect, Google Health, Fitbit, Garmin, Oura and Omron, Apple Watch movement disorder data for movement disorder projects, plus air quality and weather data

EHR and claims data

HL7 / FHIR through the Integration Engine

Participant shared EHR from 4,000+ providers, plus Medicare claims via CMS Blue Button 2.0

Kitting and fulfilment

No kitting service, though sponsors can provide devices to participants

Kitting and fulfilment module

Engagement

Push notifications, in app messaging, scheduling, patient education content, gamification

SMS, email and push notifications, including nudges based on wearable data

Telehealth

Built in televisits

Not listed among MyDataHelps modules on its product, clinical research or FAQ pages

Languages

Translation management built in, used on the INHERIT study

Designed for multiple languages, and one CareEvolution initiative supports 38 languages

REDCap and integrations

Two way REDCap sync via API, Salesforce, HL7 / FHIR, REST API and webhooks

REDCap integrated survey builder, SDKs and APIs, and exports to cloud or SFTP in CSV, JSON or Parquet

Security and compliance

ISO 27001:2022, HIPAA (BAA available), GDPR, FDA 21 CFR Part 11 compliant, managed cloud hosting

HIPAA, FDA Part 11, NIST 800-53 Rev. 5 at FISMA Moderate, NIH Authorization to Operate

Medical device registration

TGA registered Class I medical device software

No medical device registration stated on MyDataHelps or CareEvolution research pages (FDA Part 11 compliance is stated)

Pricing

Project based, quote on request, includes hosting, support and modules

Free account to start, paid pricing not published

REDCap

Top alternatives to MyDataHelps in 2026

Here's the shortlist of participant research platforms teams most often evaluate alongside MyDataHelps. Each one has a different sweet spot, from free academic data capture to federally authorised research clouds.

Alternative #1

Where WeGuide goes further

For teams that want the participant side of a study in one platform, here's what changes when you move to WeGuide.

Your own brand, for any study

Configured with you, not left with you

Televisits built in

Engagement beyond notifications

eConsent with re-consent workflows

Compliance mapped beyond the US

Two way REDCap sync

Registries and longitudinal cohorts

Multilingual studies without a second vendor

Built for regulated research

Every WeGuide study runs on our managed infrastructure. Your IT team doesn't patch servers, manage backups, or run disaster recovery drills.

TGA Registered

Registered Class I medical device software with the Therapeutic Goods Administration.

ISO 27001

Certified information security management covering access, audit, and incident response.

Data Hosted in Australia

Participant data is hosted in Australian data centres with sovereign data controls.

GDPR Compliant

GDPR, HIPAA, and 21 CFR Part 11 ready for multi-country and US-based studies.

Biometric Security

Participant access protected by PIN code and biometric authentication on device.

256-bit AES Encryption

All data encrypted at rest and in transit with automated backups and disaster recovery.

Where MyDataHelps excels

You can start for free. CareEvolution offers a free MyDataHelps Designer account, so a team can build and test a study before any procurement conversation. For early career researchers and pilot studies, that's a real advantage.

The broadest consumer device and health record reach we've seen. MyDataHelps connects to Apple Health, Health Connect, Google Health, Fitbit, Garmin, Oura and Omron, offers Apple Watch movement disorder data for Parkinson's and related projects, and lets participants share health records from more than 4,000 providers, plus Medicare claims through CMS Blue Button 2.0. If your protocol depends on linking wearables to EHR data, that combination is hard to match.

A US federal security posture. CareEvolution's platforms comply with NIST 800-53 Rev. 5 at the FISMA Moderate and Privacy baselines, hold an Authorization to Operate from the NIH, and are HIPAA and Part 11 compliant. For federally funded US research, that removes a lot of procurement friction.

Proven at national scale. The All of Us Research Program uses a whitelabel version of the MyDataHelps app for direct volunteer participants. Scripps Research's PROGRESS study, published in Nature Medicine, ran remote screening, consent, CGM and activity tracker data and EHR linkage on it. The Crohn's & Colitis Foundation chose CareEvolution for a direct to patient IBD registry in 2026.

Built for data scientists. Exports land in your cloud or SFTP server in CSV, JSON or Parquet, the survey builder integrates with REDCap, and SDKs and APIs are documented for custom work.

If your study is US based, federally funded, and depends on EHR plus device data with a team that's comfortable building its own study, MyDataHelps is a defensible choice. We'd rather say that than oversell what WeGuide does.

Can WeGuide and MyDataHelps work together?

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Within a single study, we'd usually recommend one participant app. Asking participants to install two research apps adds friction and splits your data. Across a portfolio, the two can coexist: some institutions keep MyDataHelps for US studies built around EHR and claims linkage, and use WeGuide where a whitelabel app, televisits or an Australian and European compliance posture matter more. Both platforms integrate with REDCap, so REDCap can stay the shared data record, and WeGuide's Integration Engine connects through REST API, webhooks and HL7 / FHIR.

How the switch works

For teams that are ready to move a study, or a new wave of a cohort, from MyDataHelps to WeGuide, here's how onboarding typically plays out.

Discovery Call

A 30 minute conversation with one of our research delivery team. We look at your protocol, your current MyDataHelps setup, and what's actually blocking you. If MyDataHelps is the better fit, we'll tell you.

Study Configuration

Our team works alongside yours to configure the study in WeGuide: consent flows, instruments, schedules, wearable connections and branding. If REDCap is your data record, we configure the Integration Engine at this stage. Typical timeline: two to four weeks.

Participant Onboarding

Your app goes live in the App Store and Google Play under your organisation's own account and name, or in the existing WeGuide app. Research coordinators invite participants, and eConsent, eCOA instruments and engagement content are ready from day one. Wearable connections for Garmin, Apple Health, Health Connect and Fitbit Air are set up in the onboarding flow, so data starts syncing once a participant connects their device.

Ongoing Support

You get a named research delivery contact, not a ticketing queue. We stay involved for the life of the study, including amendments, re-consent and new study waves.

Case studies: research teams that put their own brand in participants' hands

BRACE Trial (Murdoch Children's Research Institute)

An international randomised trial testing the BCG vaccine in healthcare workers during COVID-19, run across several countries with thousands of participants. BRACE was a hybrid trial, with vaccination and blood collection in person, and WeGuide supporting the participant facing side of the study.

GenV (Generation Victoria)

Generation Victoria is a whole of state longitudinal birth cohort in Victoria, Australia, following roughly 124,000 people: about 50,000 children and 74,000 parents. A cohort of that length depends on families keeping a branded study app on their phones for years, and that's the role WeGuide plays.

FSHD Global

A longitudinal patient registry for facioscapulohumeral muscular dystrophy, combining patient reported outcomes with wearable integration in a branded participant experience. The kind of registry where participants and the patient community need to recognise the organisation behind it.

Helping researchers transform ideas into discoveries.

Hear what our clients have to say!

"GenV trusted WeGuide to run a multi-year population health study with roughly 124,000 Victorians, about 50,000 children and 74,000 parents. Longitudinal engagement at this scale requires push notifications, multi-modal data capture, and a whitelabel app that families will keep on their phones for years.""

Susan Clifford

Senior Research Officer

“The main benefit of WeGuide is its convenience. I can’t imagine how we would follow thousands of participants and collect their data without WeGuide!”

Kaya Gardiner

Trial Project Manager

"WeGuide has transformed how we manage our patient registry. The ease of digital screening and obtaining eConsent has significantly improved our workflow."

Emma Weatherley

Managing Director

"The WeGuide trial offers staff a practical tool for recording daily COVID-19 symptoms and temperatures. For those in high-risk areas, daily reminders and alerts provide peace of mind and reassurance about their health."

Kate Cranwell

Manager

"It’s obvious that WeGuide is committed to develop technology that benefits people in the community. WeGuide has been a great partner in achieving this goal within Western Health."

Paul Eleftheriou

Chief Medical Officer

Questions

Straight answers on how WeGuide compares to MyDataHelps, what moving a study looks like, and when MyDataHelps is the right call.

Is MyDataHelps free? Why would we pay for WeGuide?

CareEvolution offers a free MyDataHelps Designer account to build and explore a study, which is a genuine advantage for pilots. Pricing for running studies at scale isn't published, so compare like for like quotes. WeGuide is project based and quoted on request, with hosting, support and modules included, plus a delivery team that configures the study with you. When you compare, include the staff time your team would spend building and maintaining the study in a self service tool, because that's usually where the real difference sits.

Can participants see our brand instead of MyDataHelps?

In WeGuide, yes: each study can ship as whitelabel native iOS and Android apps under your organisation's own App Store account and name, or use the existing WeGuide app if you prefer. MyDataHelps runs most studies in its shared app, and the All of Us Research Program uses a whitelabel version of it. If branding matters, ask CareEvolution what a whitelabel build involves for your study.

Does WeGuide match MyDataHelps on wearables and health records?

Not on breadth, and we won't pretend otherwise. MyDataHelps connects to a wider range, including Oura, Omron, Google Health, Apple Watch movement disorder data and environmental data. WeGuide's native integrations are Garmin, Apple Health, Health Connect and Fitbit Air, which cover many study designs, and on supported Garmin models WeGuide collects raw accelerometer and gyroscope data at 25 Hz through the Garmin Health SDK. Sponsors can also provide devices to participants who don't own one. On health records, WeGuide connects to clinical systems through HL7 / FHIR, while MyDataHelps lets participants share their own records from more than 4,000 providers. If your protocol depends on a specific device, raise it on the discovery call, and we'll tell you plainly whether WeGuide is the right fit for that study.

How do we move a study from MyDataHelps to WeGuide?

Most teams don't move participants mid wave. They finish the current wave, export data from MyDataHelps (CSV, JSON or Parquet), and launch the next wave or new study in WeGuide. Historical data can come in through the REST API or REDCap sync, and we scope that on the first call.

Is WeGuide compliant for US research as well as Australian and European studies?

Yes. WeGuide is HIPAA compliant with a BAA available and FDA 21 CFR Part 11 compliant, alongside ISO 27001:2022 certification, GDPR compliance and TGA registration as Class I medical device software. MyDataHelps' published credentials lean towards US federal frameworks, including NIST 800-53 at FISMA Moderate and an NIH Authorization to Operate. If your funder requires those specifically, check them against both vendors.

When should we stay on MyDataHelps?

If your study is US based, federally funded, built around EHR and device linkage, and your team is comfortable building in a self service designer, MyDataHelps is a strong fit. WeGuide fits teams that want a branded app, built in televisits and engagement, an Australian and European compliance posture, and a delivery team alongside them.

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