The All-In-One Patient Engagement Software & Platform

WeGuide is the patient engagement software healthcare providers and research teams use to keep people active in their care: reminders, eConsent, ePRO surveys, education, and wearable data in one white label platform. Proven at scale: 94% adherence across 6,000+ participants in five countries.

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patient engagement builder

Used by leading research and medical institutes.

12x

Faster Launch

Your patient management system is ready in weeks, not months. Updates? They happen in minutes.

94%

Adherence Rates

When patients stay engaged, they stick to their treatment plans. Better outcomes for everyone.

10x

Cost Saving

Cut your expenses while reducing risks. Our flexible system grows with your practice management system.

200K+

Patients Impacted

Our easy-to-use platform has helped over 200,000 patients stay on track with their healthcare.

What Is Patient Engagement Software?

Patient engagement software is a digital platform that helps healthcare and research organisations keep people actively involved in their care or study. It combines appointment and medication reminders, electronic consent, patient reported outcome surveys, education, secure messaging, and wearable data in one patient facing app.

Unlike a patient portal, which passively stores records, patient engagement software actively prompts, educates, and collects data between visits. Care teams and study teams use it to reduce no shows and dropouts, lift adherence, and capture outcomes in real time. WeGuide brings these components together for hospitals, clinics, and research institutions, with results like 94% participant adherence across 6,000+ people in the BRACE trial. Read more in our guide to patient engagement in clinical trials.

Core components of patient engagement software:

Patient Engagement Software vs Patient Portals

REDCap
REDCap
Use case
Patient engagement software
Patient portal
Primary role
Actively guides patients through care or a study
Stores records for patients to look up
Communication
Push notifications, SMS, email, and in app messaging
One way, login required
Data collection
eConsent, ePRO surveys, wearables, and check ins
Limited forms
Engagement model
Reminders, education, and scheduled follow ups
Passive access
REDCap
REDCap

Who needs our Healthcare Patient Engagement Solutions?

Our digital patient engagement platform helps organizations improve communication. Whether you are running complex patient engagement programs or simple clinics.

Hospitals and clinics

Reduce no-shows and administrative burden simultaneously. Our platform automates appointment reminders and integrates with your EMR to streamline outpatient flow and boost operational efficiency.

Research institutions

Boost clinical trial retention and data integrity. Capture real-time ePROs and ensure strict adherence to study protocols with a compliant, participant-friendly digital interface.

Telehealth and remote monitoring

Bridge the gap between visits. Support virtual care models with wearable device integration and secure 2-way messaging for continuous remote patient monitoring (RPM).

Complex care providers

Simplify chronic disease management. Empower multidisciplinary teams to optimize care coordination and ensure precise longitudinal tracking for high-needs patient populations.

Patient Engagement Software for Every Specialty

Engagement looks different in every clinical area. WeGuide adapts the same core components, reminders, education, ePRO surveys, and device data, to each specialty's workflow. Here is where it is already proven.

Cardiology

Cardiac programs capture daily symptoms and wearable heart data through the participant's own app. The Beat2Beat cardiac study runs its engagement on WeGuide. See case studies.

Mental and behavioural health

Digital therapy and wellbeing programs use scheduled check ins, education, and outcome surveys to keep participants supported between sessions. Explore a digital therapy program.

Respiratory

Respiratory research pairs symptom diaries with smart inhaler and sensor data, as in our FindAir partnership. Read about the partnership.

Oncology research

Research featured on the Apple Newsroom used Apple Watch data on WeGuide to study heart rhythm impacts of cancer treatment. Read the story.

Rare disease

Rare disease communities stay engaged over years, not weeks. The FSHD Global registry keeps a dispersed population contributing long term data. See the FSHD story.

Population health

GenV engages more than 100,000 families in a longitudinal cohort through a white label app. Explore population health studies.

And any other specialty where patients need support between visits: from orthopaedics and dermatology to obstetrics, neurology, and beyond.

How Our Patient Engagement Software Improves Outcomes

Make every patient interaction meaningful using the best patient engagement software for adherence. Our smart patient engagement solution simplifies complex care into clear steps.Through mobile-friendly consent forms, built-in telehealth, and real-time data, we help you run effective patient engagement programs that reduce staff workload and improve recovery times.

Explore Engagement Solutions
Run your clinical programs without the hassle

Why WeGuide Stands Out?

Among other patient engagement software companies, WeGuide stands out by offering flexible modules. We don't just offer a tool; we provide comprehensive patient engagement software solutions that integrate directly with your wearable data and EHR. Our platform helps you connect with patients and participants in ways that are simple, secure, and effective. Discover our proven success stories from healthcare organizations worldwide.

Import your protocol

Bring your clinical protocol straight into our Builder. Design complex patient engagement programs and substudies effortlessly. Want to spin up a substudy or a side program? Too easy.
Explore Program Builder
We Guide

Collect wearable data

Track vital signs in real-time with wearable devices like Garmin. From sleep patterns and movement to cardiac insights, you’ll have the data you need to design personalised engagement programs that patients enjoy.
Explore Wearable Data

Integrate with your health data

With our Integration Engine, link WeGuide to EMRs or PAS. Create a unified digital patient engagement platform ecosystem without double handling data. This means smoother workflows for your team and unified research data collection without the double handling.
Explore Integration Engine

Your own app, in multiple languages

Deploy your own White-label app. Establish a branded patient engagement platform accessible in multiple languages to reach diverse populations.
Explore Multi-language Functionality
Get Your Demo
We Guide

How to Choose Patient Engagement Software

The best patient engagement software depends on your setting, but six criteria separate a patient engagement platform that gets used every day from shelfware.

Compliance beyond HIPAA

Research grade programs need TGA, ISO 27001, GDPR, and 21 CFR Part 11 aligned workflows, not just a HIPAA badge.

No code configuration

Your team should launch and change programs in days, without vendor tickets or certified administrators.

Integration depth

Look for EHR and PAS connections, REDCap and EDC support, open APIs, and native wearable device data.

Evidence of adherence

Ask vendors for published engagement numbers, not screenshots. WeGuide's benchmark: 94% adherence in a 6,000 participant trial.

Multi language and accessibility

Engagement fails when patients cannot read it. Native multi language content reaches every population you serve.

Pricing model

Project based pricing should scale down as well as up. Be wary of six figure minimums for a pilot program.

Comparing patient engagement software companies for clinical research? See our guide to the best patient engagement software for clinical trials.

Research Grade Evidence, Real World Scale

Most patient engagement software companies show screenshots. We publish numbers.

6,000+

participants enrolled remotely across five countries in the BRACE trial

100,000+

families engaged in the GenV longitudinal cohort

TGA Class I

certified medical device software, ISO 27001 aligned

Apple Newsroom

featured research using Apple Watch data on WeGuide

Trusted by Healthcare Leaders & Researchers Worldwide

See why leading institutes choose WeGuide as their preferred patient engagement software solution.

"WeGuide has transformed how we engage with our community. The platform made it simple to launch our air quality monitoring study across 15 neighborhoods in just three weeks."
Susan Clifford
Susan Clifford
Senior Research Officer
GEN V logo
“The multilingual support was game-changing. We reached citizens who were previously excluded from research opportunities, resulting in a truly representative dataset.”
Testimonial Logo
Kaya Gardiner
Trial Project Manager
Murdoch children Research Institute
"WeGuide has transformed how we manage our patient registry. The ease of digital screening and obtaining eConsent has significantly improved our workflow."
Emma Photo
Emma Weatherley
Managing Director
FSHD Global
"The WeGuide trial offers staff a practical tool for recording daily COVID-19 symptoms and temperatures. For those in high-risk areas, daily reminders and alerts provide peace of mind and reassurance about their health."
KATE Cranwell
Kate Cranwell
Manager
Western Health
"It’s obvious that WeGuide is committed to develop technology that benefits people in the community. WeGuide has been a great partner in achieving this goal within Western Health."
Testimonial Photo
Paul Eleftheriou
Chief Medical Officer
Western Health

Security and Compliance Built for Healthcare and Research

WeGuide is TGA Class I certified medical device software, ISO 27001 aligned, and built for GCP grade data capture. Patient data is protected with encryption in transit and at rest, full audit trails, and role based access controls.

TGA Certified

ISO27001

HIPPA       

GDPR       

32 CFR Part 11

GCP aligned

Frequently asked questions

Get clear answers to common questions about using our patient engagement software to streamline communication and improve outcomes.

Contact us

What is patient engagement software, and how does it work?

Patient engagement software is a digital platform that keeps patients actively involved in their care or study between visits. It works by sending appointment and medication reminders, delivering education, collecting patient reported outcome surveys and wearable data, and flagging results to the care team in real time, all through one patient facing app.

What is a patient engagement platform?

A patient engagement platform is the system behind the patient app: a no code program builder, reminder and messaging engine, education library, survey tools, integrations, and analytics that let one organisation run many engagement programs. WeGuide is an active patient engagement platform built for both healthcare and clinical research.

What is the difference between patient engagement software and a patient portal?

A patient portal is a passive record store: patients log in to look up results. Patient engagement software is active: it sends reminders, delivers education, collects ePRO surveys and wearable data, and follows up automatically between visits. Most organisations run both, with the portal as the system of record and WeGuide driving daily engagement.

Why is patient engagement important in healthcare?

Engaged patients follow treatment plans, attend appointments, and report outcomes more reliably, which improves clinical results and reduces no shows and dropouts. The effect is measurable: in the BRACE trial, WeGuide sustained 94% participant adherence across 6,000+ people in five countries.

How can healthcare organisations increase patient engagement?

Reduce patient effort and increase relevance: automate reminders, deliver education in plain language, use short surveys instead of long forms, support multiple languages, and meet patients on their own phones. Patient engagement software automates these levers so clinical and research teams can run them at scale without extra staff time.

How do you measure patient engagement?

Track behaviour rather than logins alone: survey and ePRO completion rates, medication and appointment adherence, retention over time, and wearable data contribution. WeGuide's analytics dashboards report these metrics in real time, so teams can act before a patient disengages.

Who uses patient engagement software?

Hospitals, clinics, telehealth and remote monitoring programs, research institutions, and sponsors running clinical trials and patient registries. Any team that needs people active between visits, from routine care through regulated research, uses the same core components.

How much does patient engagement software cost?

Pricing depends on the size and complexity of your program. WeGuide uses project based pricing that scales with your study or care program, with every module included, so you are not paying for a menu of add ons. There are no six figure minimums to get started: organise a demo for a quote that fits your setting.

How long does it take to implement patient engagement software?

Most programs go live in weeks, not months. The BRACE trial launched across five countries with 6,000+ participants in six weeks. Because configuration is no code, your team can adjust programs in minutes once live.

Which EHR and research systems does WeGuide integrate with?

WeGuide's Integration Engine connects with EMR and PAS systems, REDCap and EDC platforms, and wearable devices including Garmin, Apple Health, and Google Fit. Open APIs support custom connections, so engagement data flows into the systems your team already uses.

Is patient engagement software secure and HIPAA compliant?

Yes. WeGuide is TGA Class I certified medical device software, ISO 27001 aligned, with encryption in transit and at rest, full audit trails, and role based access controls. It supports HIPAA, GDPR, and 21 CFR Part 11 aligned workflows, so sensitive health information stays protected in both care and research settings.

Who owns the data collected through the platform?

Your organisation owns its data. WeGuide provides full export at any time, role based access controls, and audit trails, so you stay in control of where patient data lives and who can see it.

Can I build and update patient programs without coding?

Yes. The no code program builder lets clinical and research teams create and update engagement programs, surveys, and reminder schedules in minutes, without vendor tickets or certified administrators. Hands on support is available whenever you need it.

Can the platform be white labelled and branded for my organisation?

Yes. WeGuide is white label: launch the patient app under your own brand, or co brand with partners and research sponsors, with no coding required. Patients see your organisation's identity throughout their experience.

Does the platform support multiple languages and multi-site studies?

Yes. The platform is built for global use, supporting multi-site and international programs with native multi language content, so culturally diverse populations and all age groups can take part in their own language.

How do patients access the platform?

Patients choose a mobile app or a secure web link with nothing to install, which speeds up enrolment. Push notifications, SMS, and email prompts drive logins, and both options follow the same privacy and security standards.

What types of patient communications can I deliver through the platform?

Reminders, forms, educational content, check ins, ePRO surveys, and notifications, scheduled automatically across the care or study journey, so patients stay informed and engaged without manual follow up from your team.

Can the same platform run clinical trials and routine care programs?

Yes. WeGuide supports HIPAA, GDPR, and 21 CFR Part 11 aligned workflows, so the same patient engagement software can power a regulated clinical trial, a patient registry, or a routine care program: one platform, one participant experience.

Patient Engagement Guides and Resources

Evidence based guides from our research team on engaging and retaining patients.

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Certified and Compliant by Leading Standards

WeGuide is certified and compliant with leading healthcare services, giving you peace of mind that patient data is secure and regulatory requirements are met. Our platform adheres to strict protocols such as TGA and GDPR, ensuring that all patient information is handled with the highest level of confidentiality and security. For more insights into digital health standards and best practices, refer to the World Health Organization’s digital health guidelines.