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Build Your AI Voice Agent for Healthcare Research

An AI voice agent for healthcare gives your participants a simpler way to take part in research. Instead of tapping through another form, they talk. The agent listens, asks follow up questions, and coaches them towards behaviour change using the data they already collect in your study.

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patient engagement

Trusted by leading research institutes worldwide

90%+

participant adherence (BRACE Trial)

6 weeks

from protocol to launched study app

100+

digital health solutions built

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families engaged in GenV

Voice agent

Why Researchers Are Adding Voice to Their Studies

Long studies lose participants. Survey fatigue sets in, reminders get ignored, and adherence slides right when your protocol needs consistent data most. For older participants, people with low literacy, or anyone managing a condition with their hands full, typing into an app adds friction at every data point.

Voice removes that friction. Speaking is natural for almost everyone, and a short conversation can capture what three forms would. Voice agents now appear in grant applications across behaviour change, mental health, and chronic condition research, and funders are backing them.

The catch is that most voice AI is built for clinic phone lines and call centres. A research study needs something different: an agent that lives inside your study app, works with your protocol, and treats every conversation as research data.

Voice agent for healthcare

What Is an AI Voice Agent for Healthcare?

An AI voice agent for healthcare is software that holds natural spoken conversations with patients or research participants. It understands spe

An AI voice agent for healthcare is software that holds natural spoken conversations with patients or research participants. It understands speech, responds in real time, and completes tasks such as symptom check-ins, coaching prompts, and wellbeing support. Unlike scripted phone bots, it adapts each conversation to the person and their data.

Most healthcare voice AI on the market answers phones for clinics. WeGuide builds voice agents for research settings, where the agent draws on the data each participant collects themselves and turns it into a personal coaching conversation.

The agent knows the participant's context

because it reads their own study data, not a generic script

Conversations drive behaviour change,

from medication routines to activity goals, grounded in behavioural science

Every exchange becomes structured research data

you can analyse alongside the rest of your dataset

Why Research Teams Choose
WeGuide for Voice AI

Built on the data participants collect themselves

Connects to the same pipelines that power WeGuide studies today: digital forms and ePRO, symptom diaries, and wearable data from Garmin and Apple Health. When a participant's sleep drops or symptom scores shift, the conversation reflects it.

Coaching grounded in behavioural science

WeGuide studies reach 90%+ adherence because engagement is designed, not hoped for. The agent checks in at the right moments, acknowledges progress, and nudges participants with their own numbers.

Wellbeing support in research settings

Supportive check-ins that help participants stay on track. It does not diagnose, treat, or replace clinical care, and every conversation flow is reviewed with your team before launch.

Your brand, your app

Runs inside your own whitelabel study app, under your organisation's name, in the app stores your participants already trust. Participants can speak with the agent in the language they think in.

Compliance from day one

TGA Class I certified medical device software, ISO 27001 certified, GDPR and HIPAA aligned, with support for 21 CFR Part 11. Voice recordings are encrypted, region controlled, and owned by you.

Healthcare Voice AI
Use Cases for Research Teams

Grant funded behaviour change studies

Funders increasingly back digital interventions, and a voice agent is a strong centrepiece for a behaviour change protocol. We work with research teams at the application stage, so your grant describes a system that can actually be built, budgeted, and delivered on time.

Decentralised trial check-ins

In a decentralised clinical trial, the voice agent becomes the daily touchpoint between visits. Participants complete spoken check-ins from home, and structured responses arrive in real time.

Mental health and wellbeing studies

Speaking is often easier than writing when the topic is hard. A voice agent gives participants a low pressure way to report mood, stress, and sleep, with supportive wellbeing prompts between formal assessments.

Chronic condition self management research

For studies in diabetes, respiratory health, and cardiac care, the agent coaches participants through daily routines using their own readings, and flags sustained changes to your research team.

How we help you

How We Build Your Voice Agent Together

Connect your data streams

We link the agent to your study's forms, diaries, and wearable integrations on the WeGuide platform.

Design the conversation together

Your protocol drives the coaching logic. We shape the flows, the tone, and the safety boundaries with your investigators.

Launch inside your branded app

The agent ships in your whitelabel iOS and Android app, in the languages your cohort needs.

Monitor conversations and outcomes

Dashboards show engagement, conversation quality, and outcome measures alongside your study data.
Voice Agents vs Healthcare Chatbots
REDCap
REDCap
Use case
Voice agent
Text chatbot
Input
Natural speech
Typing
Accessibility
Works for low literacy, vision impairment, hands free use
Requires reading and typing
Depth
Tone and open ended answers reveal more
Short structured replies
Data used
Participant's own ePRO and wearable data
Usually scripted content
Best fit
Coaching, wellbeing support, older cohorts
Quick FAQs, scheduling
REDCap
REDCap
See It in Action

We already run a working proof of concept, so the conversation starts from
something you can see and hear. In a demo we walk through
it live with your protocol in mind.

Helping researchers transform
ideas into discoveries.

Hear what our clients have to say!

Susan Clifford
Senior Research Officer
"WeGuide has transformed how we engage with our community. The platform made it simple to launch our air quality monitoring study across 15 neighborhoods in just three weeks."
Kaya Gardiner
Trial Project Manager
"The multilingual support was game-changing. We reached citizens who were previously excluded from research opportunities, resulting in a truly representative dataset."
Security and Compliance Built In

Voice data follows the same rules as every other data type on the platform: encrypted in
transit and at rest, stored in your chosen region, with a full audit trail
and your organisation holding data ownership.

TGA Class 1

Medical device listing

ISO 27001

Information security

HIPAA aligned

Health data handling

GDPR aligned 1

EU data protection

21 CFR Part 11

Electronic records

GCP aligned

Clinical practice

Frequently asked questions
Contact us

What are AI voice agents for healthcare?

AI voice agents for healthcare are software systems that hold spoken conversations with patients or participants to complete health related tasks. In research, they collect data, deliver coaching, and support wellbeing between study visits, turning every conversation into structured, analysable data.

How is a voice agent different from a healthcare chatbot?

A chatbot works through typed messages, while a voice agent speaks and listens. Voice is more accessible for participants with low literacy or limited vision, and spoken answers tend to be richer than typed ones. Many studies combine the two.

Can the voice agent use data from wearables and ePRO forms?

Yes, and this is the core of the WeGuide approach. The agent reads each participant's own study data, including form responses, symptom diaries, and wearable readings, and uses it to personalise every conversation.

Does the voice agent give medical advice?

No. The agent provides coaching and wellbeing support in research settings. It never diagnoses, treats, or replaces clinical care, and escalation paths to your research team are defined before launch and reviewed with your ethics committee.

Can it run in our own branded app and in multiple languages?

Yes. The agent ships inside your whitelabel iOS and Android app under your organisation's identity, and supports multiple languages so participants can speak naturally in their preferred language.

How is voice data kept secure?

Recordings and transcripts are encrypted in transit and at rest, stored in your chosen region, and covered by the platform's ISO 27001 certified security controls. Your organisation owns the data, and audit trails support 21 CFR Part 11 workflows.

How long does it take to build a healthcare voice agent with WeGuide?

Most WeGuide study apps launch within weeks of protocol handover, and voice agent projects follow the same collaborative pattern. Timelines depend on your protocol's complexity, which we scope honestly in the first conversation.

Can we include a WeGuide voice agent in our research grant application?

Yes, and the earlier we talk, the stronger the application. We help research teams describe the technical approach, budget realistically, and show funders a working proof of concept rather than a concept slide.

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