As COVID-19 cases grew exponentially, the fear of limited resources became an issue, placing greater pressure on the healthcare system. Health professionals and staff were at a higher risk of exposure to the virus, given their work on the frontlines. Western Health was aware of this problem, and approached WeGuide for a digital solution to easily and effectively screen their staff for COVID symptoms.
The challenge here was, how do we take care of those who care for us? The main challenges faced by Western Health included:
How can we track the health of staff at work and at home and escalate / triage if required?
How do we provide information and targeted advice to staff with COVID symptoms?
How do we manage a large cohort of staff to see how symptoms evolve and identify clusters of infection?